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Nurses need support to blow the whistle Think of a scandal involving a healthcare organisation and you will probably recall a nurse who blew the whistle on what was happening. Helene Donnelly at Stafford, Terry Bryan at Winterbourne View and Margaret Haywood at the Royal Sussex are perhaps the most well known, but others have also spoken out against poor care. The other common theme is that, without exception, the nurses’ attempts to go through ‘the proper channels’ by raising concerns with managers proved pointless. Blind eyes and deaf ears were turned as those in charge focused on targets and balance sheets, rather than the quality of care that patients and other service users were receiving.

THOSE IN CHARGE FOCUSED ON BALANCE SHEETS AND TARGETS RATHER THAN QUALITY OF CARE

So it would be no surprise if nurses responded sceptically to proposed changes to the Code, the document published by Nursing and Midwifery Council (NMC) that sets out the standards of conduct, performance and ethics by which all registrants must abide. The draft new Code says nurses and midwives ‘must raise concerns if you believe a person in your care is vulnerable or at risk’. Many already do, but feel they are wasting their time. The draft Code adds that registrants in management and leadership positions will also have a new duty. They will be expected to ensure that concerns raised with them are escalated promptly and appropriately, not left to fester in an in-tray or on an answering machine. However, the biggest problem is beyond the NMC’s remit. The buck stops with those in charge of the NHS and independent sector providers, many of whom are not doctors or nurses and therefore are unregulated. General managers who fail to act on concerns raised by clinicians are not hauled before a fitness to practise panel. Whatever appears in the final version of the NMC Code, nurses and midwives will only feel confident in blowing the whistle when they are convinced that those in power are listening. See page 20 Air your views on

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www.nursing-standard.co.uk july 2 :: vol 28 no 44 :: 2014 3

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Nurses need support to blow the whistle.

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