Rita Kennedy: case analysis for decision-making Vivian Wood and Sandra Rubin

For nurse educators, the teaching environment has changed drastically. During the past two decades, the pressures of public, professional and educational accountability have impacted on the nursing instructor. Clinical teaching of student nurses has not escaped these pressures and poses concerns for nursing instructors. The Rita Kennedy case illustrates some of today’s issues. To illustrate some of the difficulties in dealing with such issues, the case will be analysed using the Schnelle’s model. Although Schnelle’s framework was initially used for analysis for business cases, the framework for analysis and decision-making is also applicable in nursing education. The following analysis will first discuss assumptions, followed by an alternative course of action, decision and recommendation. However, to assist understanding, the information in the Kennedy case has been categorised in the Table.

RITA KENNEDY: EVENTS After

a year

Kennedy Nursing

withdrew because

registered applied Nursing.

programme,

from the Glacier

of academic

failures,

from high anxiety.

the school following

ation. Three

encountered

OF

School

Rita of

claiming Kennedy

high school gradu-

years later she was employed

as a

nursing assistant. At the age of 26, she for

readmission

She provided

met the admission

study

skills

to Glacier

School

letters of reference

requirements,

although

problems,

passed all the courses in Term failed one course.

in a nursing

that they resulted entered

A SUMMARY

of and her

became Terms

At the end of’ Term

ill and missed

Kennedy

Kennedy

1. In Term

her clinical

II she II she

experience.

had been working on weekends during

I and II. When Term

still ill and absent experience.

III began, she was

and had missed

The Progression

May to discuss the alternative (Gabourey 198.4). Examination of the Table

her clinical

Committee options

suggests

met in for her

that Ken-

nedy is a high risk student, but is stronglv motivated to complete the programme.

grades were low. After passing a medical examination,

she

was

readmitted.

Although

she

High-risk Reed

Vivian Wood RN BScN MEd, Professor, Faculty of Nursing, The University of Western Ontario, London, Ontario N6A 5C1, Canada, Sandra Rubin RN BScN MScN, Expanded Role Nurse, University Hospital, 339 Windermere Road, London, Ontario N6A 5A5, Canada (Requests for offprints to VW) Manuscript accepted 24 September 1991

and Hudepohl

(1983)

defined

the high-

risk student as ‘one who for one or more reasons may not be able to accomplish

the necessary

learning’. Inadequate academic preparation Although Kennedy met the minimal

education 19

Illness

Fig 1 Rita Kennedy: High-risk student

requirements for admission, her high school average was low. High school grades are considered to be the best predictor of future success (De Tornyay & Russell 1978). The fact that Kennedy encountered problems is not altogether surprising. At the beginning of the programme, Kennedy encoutered study difficulties thus supporting our high-risk hypothesis.

Kennedy failed one course, dropped her mark in another and, because of illness, missed many classes and all of her clinical experience. Her physician stated that her condition did not improve over the 4 months following Term II. At the beginning of Term III she was still absent from school. Nevertheless she continued to work part-time. She borrowed her classmates notes and prepared for the examinations. Her poor health may be a chronic problem. Recovery could be inhibited by the stress of studies (Davidhizar 1985). Previous failtire

Litwack, Lint and Bower (1985) stated that students who have previously failed have an increased risk of failing again. The Chairman of

Table Categorization of data: a summary Organizational

Facts

Operating

College: Curriculum: Psychosocial, biophysical, nursing sciences, and humanities. Practice: Year 1 - community Year 2 - hospital.

and hospital

Kennedy: 26 years old, lives alone, full-time student, works part-time as registered nursing assistant on weekends.

Past Action Past Action Facts

Facts

Admission: Grade XII diploma, with 2 science courses in Grade Xl & XII. No readmission

policy.

Promotion: Nursing science - C in theory and practice Pass mark in all courses Failure in nursing science theory or practice results in repeat or withdrawal. No written policy re sick time Appeals: May appeal decision of promotion committee. Counsellor identified study skill problems

Kennedy admitted to nursing programme: withdrew after 1 year due to academic failure. Experienced high level of anxiety Kennedy worked as RNA for 3 years Readmitted to nursing programme. Letters of reference -work performance satisfactory. Passed medical examination. Term I - Passed all courses, no practice Term II - Failed psychosocial science, English mark dropped, no practice Nursing Science - B both terms Absences - Unwell end of term II and missed classes Hospitalised for 1 month around Christmas (fever). Permission of Doctor to attend classes in January. End of Term II -condition same, missed classes but kept up by borrowing notes Instructor comments Conscientious, participated, overwhelmed by anxiety at times, missed many classes but examination results were good Term Ill - Still absent due to illness

NURSE EDU(:A’I’ION

the Nursing failure

Department

attributed

in the first nursing

programme

high anxiety

which she had exhibited.

her

instructors

current

Kennedy

had

to the One of

commented

was at times overwhelmed

(Malarkey

gression criteria,

Kennedy’s

that

by anxiety

experience

having missed her clinical

and having failed one course.

Advantages Save faculty

the inconvenience

clinical schedules

1979).

of rearranging

to accommodate

Kennedy.

Save time and money since Kennedy ably fail in the long run - poor

Role overload While a full-time work part-time De Tornyay impossible

student,

Kennedy

as a registered

and Russell for a nursing

continued

nursing

(1978) student

state that it is to work during

the school year, maintain

the necessary standards

grades

for clinical

for many students summarises

as a barrier

(Hooper

1987).

to success

The

Figure

Remove the stress of school so that Kennedy

Evidence

correlates

(Davidhizar

1985).

with

passing

consistent

is

Kennedy

was highly

registered

nurse.

motivated

to become

She had worked

a

as a nursing

assistant for 3 years and found the work within her capabilities.

Her work references

good. She had gained sufficient the nursing

quent absences

were very

confidence

to try

programme.

ability to comIn spite of fre-

due to illness, she kept-up,

nursing

examinations

Disadvantages Loss of potentially motivated,

good

enthusiastic,

nurse

-

Kennedy

experienced

and

done well academically. Class morale

rnay suffer

- ma\’ feel dismissal

and

did

main-

Devastating increased

to Kennedy

anxiety

to fail again - may cause

and lessen self-esteem.

Dismissal could be grieved - violation of human

tained a B average in nursing theory during both

rights, no stated policy with regard

terms.

due to illness (Litwack et al 1985).

to absences

Loss of a year’s salary and school expenses nothing

THE PROBLEM Progression

cision. Should

Kennedy

must make

a de-

be allowed to continue?

She has not met the progression requirements. Illness continues to keep her from classes and clinical experiences.

Several courses of action are

available. The options and their advantages disadvantages

and

are listed.

Absence illness.

She

course

work

Term

I. Require

that Kennedy

programme.

withdraw

science)

She does not meet the pro-

would

he exempt

in Term

from the from

I, but re-enter

the in

II. to rest and

- at that time the only school work

II will be limited from the

take a Leave of

Advantages Kennedy will have until September recuperate

courses of action

that Kennedy

until she fully recovers

she will be required

Alternative

with

to show for it.

2. Recommend

Committee

is has

unfair.

course again.

I she demonstrated

plete the nursing

The

can

well.

requirements.

Motivation

well on the

to getting

that sick time as a student

Dismissal

In Term

illness, failed pre-

More time for faculty to spend with students who

with sick time as an employee

the above discussion.

to complete

ongoing

are succeeding.

devote her energy

work. Lack of time to study due to job commitments has been identified

marks deteriorating,

will prob-

study habits,

viously.

assistant.

and perform

at accepted

to

2 1

TODAY

to do is her practical. to one course

and practical.

This

reduced

will be less stressful and decrease relapse of her illness.

Term

(psychosocial workload

likelihood

of

22

NURSE EDUCATION

Kennedy

TODAY

will not be required

to repeat courses

Will preserve

those

her self-esteem.

graduate

1 year

behind

her

to adjust

to a new

group

of

classmates. may

practice

have since

difficulty

applying

she will have

taken

theory

to

the theory

of the nursing class a year before

the

faculty

time will be required

her clinical performance

to monitor

to ensure application

of

inherent

of

theory to practice. she

does

not

3. Recommend

capability

that

the inevitable.

Kennedy

whole of Year I commencing

repeat

the

in September.

the

programme

opportunity and

repeat

to continue missed

in the

practice

and

failed courses. concurrent

with practice

will enhance

applicability. Gradual

increase

build confidence,

in workload reduce

will reduce

likelihood

stress,

of serious

relapse of illness. Will allow time for part-time job - Kennedy save money and attend

school full-time

can

for her

last year without working.

reduce attrition

repeating

nursing

theory

when she has already passed the theory courses. Will graduate

1 year after her classmates.

Will have to adjust to a new class.

to eliminate

services and additional pro-

as factors

students.

influencing

Greater

support

services

on college

nursing

faculty with student (Stephenson

the

utilisation

of

campuses

to assist

problems

has been

1978).

students present a particular

lenge to educators. that

to

manda-

advising and competent

effective

required

or treat

designed

good

counselling

recommended

of

have

identified

teaching,

chal-

Reed and Hudepohl(1985) all

readmitted

students

be

to accept a faculty advisor as a condi-

tion of readmission.

They claimed an increase

in

the pass rate from 50 to 85% for all readmitted after institution

of an advisement

gram. Wood and Cook identified

pro-

several factors

involved in the success or failure after re-entry nursing

school:

original

nursing

physical _

health,

programme,

life

to

goals,

understanding

theory,

emotional

suitability and scholastic achievement.

They

stated

contribute

clinical

skills,

of

nursing

that lack of a re-entry

to problems

encountered

and faculty. Written

guidelines

assist in recognition

of potential

facilitate their prevention The Chairman perception

may resent

and failure

rates have incorporated

fessional

suggested

failure. selection

to their retention

study skills classes. Stark (1978)

of

of

from

Programmes

of

initiative, policy can by students

for readmission problems

and

(Wood & Cook 1982).

should meet with Kennedy

discuss the committee’s

Disadvantages Kennedy

at risk

of drop-out

these causes described.

students

Advantages

Theory

are

has shifted

of students

Causes

Readmitted have

passing, a leave will only postpone

Provides

students.

retention

practical experience.

If

who

the focus

tory advisors, counselling

component

Extra

examined, to eliminate

applicants

have

been studied and methods

will need

She

been

and revised in an attempt

and admission

will

classmates. She

policies

Recently,

Disadvantages Kennedy

Admission critiqued

she has already _ passed.

her

concerns

to

and to elicit her

performance

and

future

plans. If she wishes to continue

in nursing,

then

alternative

However,

if she

number

has any hesitation then

number

2 is feasible. regarding

1 should

instance

Kennedy

nursing

was her career

be

convinced

her career pursued.

goals, In

the Chairman

goal. Her course

this that prob-

DISCUSSION

lems were blamed on her illness. Kennedy pointed out that her nursing course work in Term I was acceptable. She was strongly moti-

High attrition rates in schools of nursing have received much attention in the literature.

vated and the instructors had noted that she was ‘conscientious’ and ‘enthusiastic’.

NLIKSF. EDL’(:A

A judgement

call was made as to her capabili-

ties and she was granted following

conditions

1. Kennedy until

The

were made.

was granted

she had

illness.

a Leave of Absence.

fully

A doctor’s

a leave of absence recovered

letter

from

her

would be neces-

sary, confirming her ability to function the classroom and in the clinical area.

in

2. Kennedy was told to terminate her parttime employment. Data for financial assistance could be provided. 3. A nursing academic counsellor

was appoin-

ted. This move was critical for her success (Hudepohl ings about

& Reed

are

1984).

necessary

course

to

Regular

discuss

work or clinical

meet-

concerns experience

and to identify any problems.

These

ings

to refer

provide

opportunities

meetthe

client to support services for assistance with study skill problems advisable.

if the advisor deems it

Malarkey

that counselling ing anxiety

(1979)

pointed

can be effective

and building

out

in reduc-

a positive

self-

image. She stated that as the student grows, there is a gradually developing stability and a lessening of anxiety. 4. Kennedy was assessed re-entry

at the time of her

to the programme.

completed

her

first

Although

two nursing

courses with a B average,

she

theory

a year has passed

since she took them. The clinical instructor will need to assess her knowledge ability

to apply

Decisions

it in the clinical

at re-entry

performance monitored

and her setting.

and her subsequent

in the clinical setting will be closely.

CONCLUSION What could have been done to assist Kennedy? Her performance

and frequent

attributed

to illness.

attempted

to continue

For her

absences

several

can be

months

part-time

job

she and

school work in spite of ill health. She was allowed

\ET

B

to continue

TODAY

I‘lOii

2.‘1

with class work even though she was

unable to participate

in the clinical component

the nursing

Absenteeism

is particularly

experience

is an integral

critical

course.

when clinical

part of the nursing student’s education

of

(Wood 8c

Cook 1982). If there had been a policy indicating the amount of time a student could miss and still continue

in the

programme

then

Kennedy’s

situation would have been more clear-cut. instance

the progression

give Kennedy riders.

What

from

the employment

committee

.a Leave of Absence happened? programme. as a registered

and did not return

In this

decided

to

\+ith several

Kennedy

withdrew

She continued nursing assistant,

to the programme.

References Davidhizar R 1985 Rates of absence an~cmg nurses. Hospital Topics 63. 3: 34-38 De Tornyay R, Russell M 197X Helping the high-risk student achieve. Nursing Outlook 26: 576-580 C’abourer , D 1984 Rita Kennedy In: Wood V (ed) Student nurse issues. A case hook. L(mdon. Ontario: The University of Western Ontario Hooper J 1987 Motivations. harriers. and support svstcms of ADN students. Nurse Edtc~ator 12. 2: lti. 2‘6 Hudepohl N. Reed S 1984 High-risk nursing students, Part 2. Establishing a student retention program. Nurse Educator 9, 3: 19-24 Litwack 1.. Lint 1, Bower D 19X5 Evaluation irt nursing principles and practice (Pub. No. I .i- 1976). New York: National League for Nursing Malarkey L 1979 The older student - stres% ot- success on campus. Journal of Nursmg Edwation 18. 2:

I .‘- I $1 Reed S, Hudepohl N 1983 High-risk nursing students: Emergence of remedial/development programs. Nursing Educator 8,4: 21-26 Reed S. Hudepohl N 19% High-risk students. Part 9. Evaluating a student retention program Nurse Educator 10, 5: 32-38 Schnelle K E 196:’ Case analysis and bllsiness problem solving. TOI-onto: McGraw-Hill Stark,] 1978 Students are our business. In: Promoting student retention in a nursing program (Pub. No. 2% 1705). New York: National League for Nursing: 1 I-18 Stephenson P 19i8 Partnerships tor student retention. In: Promoting student retention in ;I nursing pt-ogram (Pub. No. 23.1705). Neb 1 (Irk: National League for Nut-sing: l-10 Wood V. Cook C: 1982 Dropping out dnd dropping in. ?‘he Canadian Uursing. May: 34-37

Rita Kennedy: case analysis for decision-making.

For nurse educators, the teaching environment has changed drastically. During the past two decades, the pressures of public, professional and educatio...
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